AR Vehicle Manual
Overview:
Client:
A common issue that automotive technicians face is the difficulty of having to sift through 1000s of pages of documentation to get to the correct section required for the particular section or part of the car they are working on. Our client approached us with this problem, and we set out to solve this issue.
The Problem
Through interviews, there was a pattern of technicians complaining about the fragmented and non-linear methods to get to relevant documentation to help improve their first-fix rates. They had scattered documents that they had to know exactly what page they were and have the muscle memory to click to the destination. They required something intuitive, less than 3 clicks to solution, and would help find connection points on wire harness assemblies.
Our Solution
Using the capabilities of AR, we set to create an application that allowed the technician to choose the part of the vehicle they are working on, recognize the relevant wire harnesses, and allow the technician to select the connection point that brought them straight to the documentation. These were deployed to IOS Ipad Pros that they were already comfortable using.
The Results
We successfully developed the minimally viable product that had all functionality working correctly and was centered around the wire harness display of the vehicle. The AR capabilities could be applied to other models and years if the part silhouettes were similar enough, allowing scalability for previous, current and future vehicle fleet years.
All documentation was hosted inside the application and was set up for future integration into the client’s cloud network for instant and remote updates to desired documentation.
Field testing showed that technicians found useful feedback that increased their first-fix rates and reduced the overall number of clicks to reach the relevant documentation. This also saved time than trying to flip through a heavy manual or in a PDF that was difficult to navigate.
Application walk through from start to finish.
Lead Witch Studio Role
We created the CAD to mesh pipeline that was optimized for AR use; developed all functionality for interacting, calling and navigating the internal data and ; XCode compiling and transfer from Unity for IOS; testing, quality assurance and deployment.
SOFTWARE
IN COLLABORATION WITH
Tweddle Group
NEXT STEPS
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